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Privacy Policy

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Trust Point Lab LLC  is committed to protecting the privacy of individuals who visit our website and use our drug testing services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.trustpointlab.com or engage with our services.

Information We Collect

  • Personal Information: We may collect personal information such as your name, contact details (email address, phone number), and demographic information when you voluntarily provide it to us through our contact forms, registration forms, or when scheduling appointments.

  • Usage Data: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, pages visited, and the referring page.

Use of Information

We use the information we collect for the following purposes:

  • To provide and manage our drug testing services.

  • To communicate with you, respond to your inquiries, and provide customer support.

  • To improve our website and services by analyzing how users interact with our site.

  • To comply with legal obligations and enforce our terms and policies.

Disclosure of Information

We may disclose your information to third parties in the following circumstances:

  • With your consent.

  • To comply with legal obligations, such as responding to lawful requests from authorities.

  • To protect our rights, property, or safety, or the rights, property, or safety of others.

  • In connection with a merger, acquisition, or sale of assets, if applicable.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. Please note that our website is hosted on Wix.com, utilizing their platform for providing services. Wix.com follows PCI-DSS standards for secure handling of credit card information. Your data is stored on secure servers behind a firewall.

Your Choices and Rights

You have the right to:

  • Access and update your personal information.

  • Request deletion of your personal information, subject to legal requirements.

  • Opt-out of receiving marketing communications.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that a child under 18 has provided us with personal information, we will delete such information immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review our website regularly to stay updated on the policies in place.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

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Trust Point Lab LLC
Leesville, LA
info@trustpointlab.com
337-306-4514
 

Contact Us

(337) 306-4514
info@trustpointlab.com

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Availability by appointment only.

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We provide mobile after-hours services.

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Cancellation Policy:

 There are no refunds for services. Appointments can be rescheduled up to 24 hours before start time. No call or no show appointment will not result in a refund. To reschedule your no call or no show customer will have to book a new appointment

for the full price.

Same day or appointments scheduled in less than 24 hours will require an additional fee.

Please schedule all testing at least 24-48 hours in advance by email or phone.

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